Photos taken at the Conference can be found be clicking the rolls of film below.

Click on functions, select  ‘AICR Awards Dinner’  enter the code (65876) and follow prompts

The AICR (Amicale Internationale des Sous-Directeurs et Chefs de Réception des Grands Hôtels) held it’s 2011 Congress in Christchurch, New Zealand, 9-14 January, and facilitated the ‘David Campbell Trophy’ competition to find the Best Young International Receptionist of the year.

Fourteen national finalist representing Australia, Austria, Czech Republic, Dubai, Estonia, France, Germany, Indonesia, Italy, New Zealand, Singapore, Spain, Switzerland and the United Kingdom competed for the international title.

Candidates competed by under going a gruelling panel interview testing their knowledge on costs, profits, revenue, yield management, staffing level, structure, promotional ideas etc! This is followed by a skill demonstration (role-play) where candidates had to think on their feet to identify guest’s needs and matched them with the highest standard of customer care and professionalism.

Terry Johnston the hosting, New Zealand AICR President, said after the announcement last evening “I am delighted with the result, the ‘David Campbell Trophy’ competition is to encourage and grow young frontline staff into capable and skilled hotel professionals, each candidate has already proved themselves by winning their countries national competition, and by representing their country at the international competition, they gain even more experience, confidence and the opportunity to share this with fellow candidates from around the world, winning is just the cream on top, Congratulations to Vanessa, and well
done Amanda and Doris.”

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